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Terms & Conditions
• Prices are F.O.B. Mills or Richmond, VA.
• We do not ship to PO boxes.
• Handling time is currently between 3-5 business days. If your order is in stock and available, then we will be shipping out your within the next 2-3 business days.
• No responsibilities accepted for late delivery due to freight carrier.
• Customer may be charged an additional SHIPPING fee for any refused or undelivered shipment due to customer's incorrect addressed entered on the order form which must reshipped. Any shipment that needs to be re-shipped will be charge at the same shipping charges that apply to the original order.
• Linen Company is not in any way circumventing any responsibility but merely stating we cannot be held responsible for replacement of damaged parts or goods incurred during transit for which we have no control. We will assist our customer if they need any help when dealing with shipping companies.
• We strive to keep our prices as low as possible. However, due to unexpected increases our prices are subject to change without notice - Confirm Prices When Ordering.
• Changes/Cancellations must be made the same day the order is placed. We cannot guarantee that order cancellations made via email will be caught and cancelled. If you need to cancel your order, please call us ASAP at: 866-722-2823 or email us at info@linencompany.com and we will do our best to cancel your order.
• Order cancellation fee 8%
• Linen Company is not responsible for Typographical Errors and cannot be held responsible.
In the event that a product is mistakenly listed at an incorrect price, Linen Company reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. • Returned check charged $25.00
• Overdue balances charged 1.5% per month.
• Linen Company Inc. reserves the right to delay or cancel shipments based on credit or payment conditions.
• Net 30 days with approved credit; VISA, Master Card, Discover and American Express accepted. All other orders shipped prepaid.
• Sales tax will be charged to all orders that are processed with a Virginia billing address, regardless of the location the product ships from.